We recognize that it can be discouraging when parents attempt to communicate with District Administrators and/or school board members and they are asked to speak with building level administrators to resolve an issue. This chain of command was created to alleviate confusion or frustration for parents to be informed about where to begin their communication when there is a concern.
Many parent questions can be easily/quickly answered by the teacher of record. Each situation should first be addressed at whatever level the initial action was taken with appeals moving on to the next level of the chain of command. The easiest way to communicate is via email or a class messaging app that may be in place with a particular teacher. When an email has not been answered after 24 hours or without resolution, the next step would be a phone call, then a scheduled face-to-face meeting when necessary.
For a full overview of communication steps for various topics, please see the following document found under Documents / Parent & Student Resources: https://aptg.co/hnHNnc